What do I need to do immediately after an accident to make sure ICBC won't deny my insurance claim and I'll get the help I need?

Assuming you're not too badly injured to do this, you need to exchange basic information with the other driver and with anyone injured. If there are witnesses to the accident who don't feel you were at fault, try to write down their comments and get contact information for them, so they can be located later, if needed. Statements from independent witnesses can help prove what happened ...more >>

Do I have to accept ICBC's assessment of fault if I don't agree with it?

No. There are several options you can pursue if you don't agree with your adjuster's assessment of liability (or fault). You can ask his supervisor or claims manager to review the situation with you and explain why this decision was made. If you're not satisfied with this, you can apply for a Claims Assessment Review (CAR) if you weren't injured and you haven't filed a legal suit in connection to the accident ...more >>

Will ICBC reimburse all my accident-related expenses - and what options do I have if they won't do this?

If you or someone in your household has Autoplan insurance, or you were in a BC-licenced car when your accident happened - or you were hit as a pedestrian or cyclist by a BC-licenced car - you're entitled to accident benefits from ICBC, regardless of who was at fault. As part of your no-fault accident benefits - also known as Part 7 (Part VII) accident benefits or 'Part 7's' - ICBC is supposed to cover the cost ...more >>

I was in a collision while I was working. Is it better to file a claim with ICBC or WorkSafeBC?

The Worker's Compensation Act doesn't allow one worker to sue another for bodily injury. If both you and the other driver were working, you can only file a WorkSafeBC claim, not a claim for compensation or damages. If only you were working and the other driver wasn't, you can file a claim with either ICBC or WorkSafeBC - or you can elect to get benefits from WorkSafeBC and still file a claim for damages ...more >>

As a BC resident, if I'm involved in an accident outside BC, should ICBC be notified? Will they cover my medical expenses if I'm injured?

Since all BC residents are entitled to certain protections from ICBC, even when no one in their household has Autoplan insurance, any motor vehicle accident you're involved in within Canada or the United States should be reported to ICBC. As a BC resident, if you weren't at fault and the driver that hit you was uninsured or it was a hit and run accident ...more >>